Description

The book, Communication skills, embarks on an ambitious and highly commendable journey to illuminate the importance of good communication skill in workplace. In an era defined by rapid digital exchanges and global collaboration, the ability to convey a message effectively is no longer just a “soft skill”—it is a core professional competency. Communication Skills serve as a definitive roadmap for anyone looking to bridge the gap between simple talking and meaningful connection.
Most workplace friction doesn’t stem from a lack of technical expertise, but from a breakdown in how information is shared. Whether it’s a misinterpreted “reply-all” email or a project that veered off course due to vague instructions, poor communication is expensive. This book breaks down the mechanics of professional interaction into actionable strategies. The key areas explored in this book include: Active Listening, Non-Verbal Nuance, the art of Brevity and Conflict Resolution
Effective communication is the foundation of psychological safety. When teams communicate clearly, trust increases, and innovation follows. The book provides a framework for managers to deliver constructive feedback that motivates rather than demoralizes, and for employees to advocate for their needs with professional poise.
“Efficiency is doing things right; effectiveness is doing the right things. In the workplace, you cannot achieve either without the clarity of communication.”
From entry-level graduates navigating their first corporate hierarchy to seasoned executives aiming to refine their leadership presence, this book offers universal value. It’s for anyone who has ever felt “lost in translation” between departments or wants to master the subtle art of persuasion and professional influence. By the final chapter, readers will move beyond basic grammar and syntax, gaining the confidence to lead meetings, navigate difficult conversations, and build lasting professional relationships.

Additional Information
Weight0.5 kg
Dimensions21.6 × 14 × 2 cm
Binding Type

Paperback

Languages

Publishers

About Author

Dr. Nidhi Mathur is a distinguished professional, researcher, and educator with a multifaceted career spanning over 18 years in the Information Technology industry such as TCS, Deloitte, Infosys etc. Seamlessly blending technical expertise with human-centric leadership, they began their journey with a Bachelor of Technology (B.Tech.), later anchoring their strategic acumen with an MBA and…

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